Hallsville Adjustments Due to Water Leaks ordinance (§ 705.245)

A. Water customers of the City of Hallsville may, no more often than once every twelve (12) months, request an adjustment to their water bill in the event of a leak in the customer's interior water lines. Said request for an adjustment shall be subject to the following:

1. The request for any such adjustment must be presented to the City, in writing, prior to the due date on the water bill; and

2. The request for any such adjustment may only apply to the customer's bill for one month; and

3. No adjustment will be considered by the City until the customer has provided proof of repair, by presenting a paid repair bill from a licensed plumber, or after inspection of the repair by City personnel; and

4. Any adjustment made by the City shall be computed as follows:

a. The City shall average the customer's water usage during the three (3) months immediately prior to the month in which the leak occurs; and

b. The City shall subtract the customer's monthly water usage from the number of gallons used during the month in which the leak occurs; and

c. The City shall then charge the customer its normal customer rate for the monthly average water use determined in Subsection (A)(4)(a) above plus the City's cost of water for the remainder of the water used during the month in which the leak occurs (example: customer's average water use is 3,000 gallons per month, and the amount used during the month in which the leak occurs is 10,000 gallons. The customer would pay the City's regular customer water rate for 3,000 gallons and the City's cost of water for 7,000 gallons); and

5. In the event of such an adjustment, the City's customer may pay the full amount due in a lump sum or in equal installments over a period of time not to exceed three (3) months.