Columbia Service ordinance (§ 28-96)

(a) Holders of taxicab business, limousine service or other permits under this article shall offer city-wide services. Taxicab business services shall include the transportation of passengers, messages and packages.

(b) No driver of a taxicab shall refuse without cause to accept a passenger for transportation from any area of trip origin to any area of trip destination within the city or to respond to a request for passenger service transmitted to such driver through the taxicab dispatch radio.

(c) All holders of taxicab business permits shall provide telephone answering and radio dispatching capabilities during scheduled business hours and all taxicabs shall be equipped with radios or phones for two-way communications between driver and dispatcher.

(d) All passengers shall be provided with prompt and timely service. Holders of taxicab business permits shall provide each person requesting passenger service an estimated pickup time. Such times shall be logged on the manifest along with the actual pickup time. The passenger pickup shall be within fifteen

(15) minutes of the estimated pickup time.