Columbia Customer service standards ordinance (§ 10-3)
Chapter 10: Franchise Entity Regulation · Article I. Regulation of Video Service Providers
All video service providers providing service in the city shall adopt and comply with the minimum customer service requirements set forth in RSMo 67.2692. Receipt of a copy of this ordinance by the video service provider shall be deemed notice of the city invoking such customer service requirements.
Official source: City of Columbia official Code of Ordinances (online): look up Sec. 10-3
Text from Supplement 139 (September 3, 2026).
Last checked November 1, 2026. The city's official copy controls; this page is a reading copy, not legal advice.